


While no organization can fix the whole healthcare industry, individual health systems and practices can certainly make a difference in their communities. Understanding these intersections will help inform how your organization allocates its time and resources. Initiatives targeting communities with unmet needs-like mobile testing sites or booster education campaigns-may not be delivered equally, but they can help ensure people with varied health resources all have good health outcomes. When hospitals reach capacity, clinician burnout may worsen due to the emotional toll of caring for patients with severe cases of COVID-19. During pandemic surges, patients may delay procedures and unknowingly increase the cost of care if their conditions are not detected or treated in a timely manner. These inequities can have a ripple effect across the broader healthcare system. And the COVID-19 pandemic illustrates this interconnectedness.įor example, we know from Centers for Disease Control and Prevention (CDC) data that American Indian or Alaska Native, Black or African American, and Hispanic or Latino people have more than double the risk of COVID-related hospitalization than white people. However, health equity can coexist with the other four aims and even support them. Similar objections were raised with the addition of the fourth aim and may arise with the introduction of the fifth. Some thought improving the patient experience would increase costs, that reducing costs would create less healthy populations, and so on. When the Triple Aim was established, opponents argued that the individual aims inherently conflicted. Here’s what healthcare organizations can do to help actualize this vision, now called the Quintuple Aim: Recognize that the five aims interconnect Recently, physician leaders from the Institute for Healthcare Improvement (IHI) and National Academy of Medicine (NAM) advocated for the addition of a fifth aim: advancing health equity. This framework was later expanded to the Quadruple Aim, adding the goal of improving the provider experience in light of rising burnout.

More than 15 years ago, the Institute for Healthcare Improvement (IHI) developed the Triple Aim, a call to action for the healthcare industry to improve the patient experience of care, improve the health of populations and reduce the per capita cost of healthcare.
